Waiting times in A&E
Our A&E department at St Thomas’ is open 24 hours a day, 365 days a year to treat patients with the most serious or life-threatening injuries and conditions. Patients with the most serious problems will be seen first.
What's the standard?
It is expected that at least 95% of patients attending A&E will wait less than four hours to be diagnosed, treated, discharged or admitted to hospital.
How are we doing?
Our recent performance:
- September 2016 – 88.6% of patients coming to our A&E department waited less than four hours
- August – 88.6%
- July – 90.4%
We are working hard to meet the standard although this has been proving difficult while we are undergoing major refurbishment work in the department and we are continuing to see a high number of patients attending A&E.
Four hours is the maximum time you should have to wait and most patients will be seen more quickly.
Our staff will always try to keep you informed of how long your wait is likely to be. However, waiting times will vary depending on how many seriously ill patients need treatment.
Find out more
For more information about waiting times, see NHS Choices.
Got a question?
If you have a question about or comment on this information, please contact the communications team at firstname.lastname@example.org.
If you need information about a medical problem, you should talk to your local pharmacist, contact your GP surgery, call NHS 111 or see NHS Choices.
Page last updated: December 7 2016