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Staff training

Educating, training and developing our staff

The NHS could not survive without its highly trained staff. We invest heavily in educating and developing all our employees.

Our education, training & development department (ETD) creates in-house courses and supports staff needing specialist training elsewhere. Many of our courses take place at our education centre|, near Waterloo station.

Customer care

We train those who come into contact with the public - including porters, receptionists and catering workers - in customer care and encourage them to gain NVQ qualifications in customer service.

Business qualifications

Behind the scenes, we have a substantial workforce that ensures the smooth running of our organisation. Management, administrative and clerical staff are encouraged to get, for example, NVQs in business administration, Institute of Leadership management qualifications and professional or craft qualifications. 

Work experience and apprenticeships

Mechanic Lee MayA major employer in the area, we offer work experience to young people locally, run placements for people with disabilities and autism, and employ apprentices.

Supporting healthcare professionals

We help our professionally trained staff to develop their skills by funding further studies or paying for them to undertake extensive training on highly specialised equipment, attend professional seminars and conferences to learn and share ideas from their peers, or undertake research.