Contacts
Tel: 020 3049 8620
If you become unwell, you should contact the @home team using the telephone number above. They will assess you and make sure that you are getting the right care at home or in hospital if necessary.
How do I get referred to the @home service?
You must live in Lambeth or Southwark and be registered with a GP practice within the Lambeth or Southwark boroughs. Your GP will refer you to the service.
Once you are referred to the service, a member of the team will visit you at home to carry out an assessment and discuss the care that you need. If you are still in hospital, the team will visit you on the ward. A clinical coordinator will be assigned to your care. They will be responsible for making sure that you receive the right care from the right person and at the right time.
We will contact your GP to explain that you are being cared for by the @home team. They will receive regular updates about your care, including any changes to medicines that you are taking.
Why have I been chosen to receive care at home?
You have been referred to the @home team because:
- we believe you are at risk of having to come into hospital. The @home team can help you stay as well as possible, so that you can avoid having to go into hospital
- you have just had a medical procedure in hospital but need further nursing care or therapy, which can be best provided by the @home team in the comfort of your own home.