This page provides information on how to make, cancel or change your hospital appointment or admission to hospital.
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Making a hospital appointment
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Changing your hospital appointment/admission
If you have been given a hospital appointment or a date for admission to hospital and you would like to change it, please visit the DrDoctor website.
You will be asked to enter your name, date of birth and post code. Once you have provided the requested information you will be sent a code to your mobile phone. After you enter this code on the DrDoctor website you will be able to see all your appointments.
If you are unable to attend you appointment, please let us know as soon as possible so that your appointment can be given to another patient.
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Cancelling your hospital appointment/admission
If you have been given a hospital appointment or a date for admission to hospital and you would like to cancel it, please visit the DrDoctor website.
You will be asked to enter your name, date of birth and post code. Once you have provided the requested information you will be sent a code to your mobile phone. After you enter this code on the DrDoctor website you will be able to see all your appointments.
If you are unable to attend you appointment, please let us know as soon as possible so that your appointment can be given to another patient.
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Community appointments
As well as our hospital based clinics, we also hold many clinics in the local community. Please note if you would like to make or change a community appointment, you will need to contact the service directly by visiting the community section on this website or contact the service using the number on your appointment letter.
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Department contacts
If you have any questions about your hospital appointment or admission, please contact the department that will be treating you using the contact number below.
| Department | Telephone number |
|---|
| Allergy |
020 7188 8884 |
| Cardiology |
020 7188 8880 |
| Chest |
020 7188 8886 |
| Dermatology |
020 7188 8884 |
| Ear, Nose and Throat (ENT) |
020 7188 8872 |
| Eye |
020 7188 8871 |
| Gastroenterology |
020 7188 8874 |
| General medicine |
020 7188 8879 |
| General surgery |
020 7188 8875 |
| Gynaecology |
020 7188 0543 |
| Hand therapy |
020 7188 4172/4 |
| Lane Fox |
020 7188 7188 ext 83431 or ext 52839 |
| Lupus |
020 7188 8885 |
| Neurology |
020 7188 8883 |
| Orthopaedics |
020 7188 0808 |
| Pain |
020 7188 8877 |
| Plastic Surgery |
020 7188 8882 |
| Radiology |
020 7188 5542 |
| Rheumatology |
020 7188 8885 |
| Sleep |
020 7188 8886 |
| Sleep and Chest |
020 7188 8886 |
| Vascular Surgery |
020 7188 8881 |
Hospital appointment reminders by text
We can send you a text message to remind you of your hospital appointment or admission date and time. If you would like to use this service, please call the numbers above to update your contact details.
Your right to maximum waiting times as part of the NHS constitution
Recent amendments to the NHS constitution mean that patients, who were referred on or after 1 April 2010, now have a right to maximum waiting times to start consultant-led treatment.
DrDoctor
We are working in partnership with DrDoctor to offer an online, smartphone and advanced text messaging service, which is designed to make it easier for you to manage your appointments at our hospitals and clinics.
Access guide
Accessibility information to support you.
