As an NHS patient, you have a say in where and when you are treated. We go the extra mile to listen to our patients, and give them the care that they expect.
What matters most to our patients?
Time and again, our patients ask about the same key areas: general safety, expertise in key areas, and all round excellence of care.
When you plan your care with your doctor, you might want to ask about
safety: our staff work hard to meet very high standards. That’s why:
our survival rates are higher than average
our MRSA superbug rates are lower than average
we achieved full marks in the last hygiene inspection by the NHS watchdog, the Care Quality Commission (CQC).
all round excellence: the vast majority of our patients rate us ‘good to excellent’ in survey after survey. The NHS (CQC) rated our services as ‘excellent’ in a recent health check.
specialties: we have a worldwide reputation for treating some of the rarest and most complex conditions, for example, specialist care for children at London’s newest hospital for children, the Evelina, or the fact that we have the only dedicated unit in Europe that treats lupus, a serious immune disorder. Have a look under The Services We Offer, or ask your doctor about our specialties that may be relevant to you.
state of the art treatment: we are part of King’s Health Partners, one of the UK’s first academic health sciences centres. This means we are best placed to turn scientific advances quickly into patient treatment.
people-friendly and convenient: Our Showing We Care campaign places patient dignity and respect at the heart of everything we do. It’s also worth remembering we’re located close to major transport hubs and near the centre of London, making travel to and from our hospitals simpler.