Read our latest advice on Coronavirus (COVID-19)

Our services are open and safe to attend – we are still here to help

Our quality story

What is our quality story?

Our quality story is an area on our website where we share information with our patients and their families – as well as anyone who may need to use our services in the future – about how we are doing.

Much of this is information that our doctors, nurses and managers use to ensure our services are safe and are meeting the high standards which you have a right to expect. It includes waiting times, staffing levels and infection rates, as well as what you have told us using the Friends and Family Test.

We hope you will find the information easy to understand – we have explained each measure and why it is important. We have also asked our patients what matters to them – see our top measures in the 'How are we doing' box on this page.

 Nursing assistant holding a patient's hand on a ward

Information for health professionals

There is a dedicated area for health professionals.

Page last updated: February 7 2020