Our quality story

What our staff think about working here

The NHS Staff Survey is carried out annually across England to capture staff views of their experience at work and of NHS services.

The most recent national staff survey was undertaken in autumn 2017 and completed by more than 5,300 Trust staff.

How are we doing?

The results of the 2017 NHS Staff Survey show that 88% of staff at Guy’s and St Thomas’ feel "satisfied with the quality of work and care that they are able to deliver". This is among the best scores for combined acute and community hospital trusts in England and compares to a national average of 69%.

The survey results show we achieved the best score for all combined acute and community trusts in eight of the 32 key areas. We were above average in 23 areas and below average in only four areas.

In particular, we scored well for:

  • staff recommending the Trust as a place to work – 78% compared to the national average of 59%. This is the highest score for any combined acute and community trust
  • staff engagement – we received a score of 3.99 (on a scale of 1-5) compared to the national average of 3.78. This is the highest score for any combined acute and community trust.

Find out more

The full staff survey report is available from NHS England. See also NHS Staff Survey results show an engaged and motivated workforce.

Got a question?

If you have a question about or comment on this information, please contact the communications team at communicationsteam@gstt.nhs.uk.

of staff are happy with the quality of care they're able to deliver.
of staff would recommend the Trust as a place to work.

Would you like to work for us?

If you're interested in working for us, see our jobs pages.


Page last updated: March 6 2018