Improving communication with patients: working together to find solutions

Date and time
Monday, 20 March 2017
10:30am to 1:00pm
Burfoot Court Room, Guy's Hospital, Great Maze Pond, London SE1 9RT

If you would like to take part in the workshops, please call Lily Hastings on 07880 035717 or email to book your place.


In this workshop, patients and carers will work with hospital staff to look more closely at the ideas and suggestions from the previous workshop. Patients and staff will work in groups to look at different methods of communication and digital technology to describe their ideal solutions. It will be important to consider the many different communication needs of patients.

We will also talk about what will happen next and how the information from the workshops will be used in the future.


We are keen to hear from people who have been a patient (or carer of a patient) of our hospital or community services in the last 12-18 months. We know that patients who have long-term conditions often have to contacts our services regularly – your experiences are particularly important to this project.

  • This workshop is for patients and will be facilitated by staff.
  • If you have a mobility impairment, we can arrange your transport through the Guy’s and St Thomas’ patient transport services. Please let us know if you would like us to arrange this when you book.
  • We are able to reimburse you for any reasonable travel expenses such as bus, tube and train tickets on presentation of a receipt, ticket or oyster printout.
  • Tea, coffee and biscuits will be provided.