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Dermatology and coronavirus: frequently asked questions

Information for patients


Please see some answers to common questions we have received during the COVID-19 pandemic.

  • I have been referred to the service but I have not heard anything

    We have received your referral but are currently not scheduling any new patients unless clinically urgent. You will remain on our waiting list and we will be in touch with you in due course.

  • I am worried that I might have Covid-19/coronavirus

    Please call NHS 111 for advice.

  • I am on medication prescribed by your team and I am not sure if I should stop them

    Do not stop any medication unless specifically told to do so by your clinical team. 

  • I have an appointment soon and I have not heard from you

    We are attempting to contact all patients in advance of your appointment. If you haven't heard from us and your appointment is less than three days away please contact us as detailed above.

  • I have symptoms that I am worried about

    If the symptoms are related to the condition for which we are seeing you for and you need specific clinical advice from our team please contact us as detailed above.

  • My medication is running out and I need a prescription

    If the medication is usually prescribed by your GP, contact the surgery. If we usually prescribe your medication, please contact us as above (please use email unless your request is urgent). 

 Immunosuppressants and medication

  • I am on a medicine for my skin problem: what should I do?

    If you are taking a medicine that targets your immune system, COVID 19 may pose a higher risk to you and therefore specific measures are advised.

  • What are the specific measures?

    There are two categories of measures: shielding and very careful social distancing.

  • Shielding for extremely vulnerable people

    Shielding is a measure to protect people who are at very high risk of severe illness from coronavirus (COVID-19) by minimising all face to face interaction between those who are extremely vulnerable and others. Shielding is a step up from very careful social distancing. People advised to shield should not leave their home for 12 weeks (current estimate until late June 2020)

    Read the shielding guidance on the GOV.UK website.

  • Which category applies to me if I’m on a systemic immunosuppressant (tablet or injection) medicine for my skin condition?

    This depends on the medicine (s) you are taking, your age and what other medical problems you have. You will be advised by your doctors prescribing your
    drug whether you are an 'extremely vulnerable' person needing to shield. Assess your risk using our calculator.

  • I’ve received a letter from Public Health England (or my specialist
    team) giving me a risk categorisation which I don’t think is correct –
    how can I check this?

    If you think there may be an error and you do not meet the criteria for the risk level you’ve been allocated, you can do two things:

    1. use table two in these FAQ’s to assess your risk
    2. contact your specialist team for further discussion and confirmation.
  • I have been told to shield but I am a key worker – what should I do?

    Shielding is for your personal protection and it is strongly advised. You should not feel pressured to continue working if your job means you are coming into contact with people. For some people working from home may be an option, so discuss with your employer.

  • How can I get help if I am shielding?

    If you are in the ‘extremely vulnerable’ group and are required to ‘shield’ you will be able to ask for help getting deliveries of essential supplies like food and medicine. In England you can register for this help on the website. There is separate advice for Northern Ireland, Scotland and Wales.

  • The medicine I’m on is not listed in table 1 – do I need to do anything?

    Unless you also have another medical condition that makes you more vulnerable, you do not need to undertake any more stringent social distancing measures than the general population, provided you are not taking immunosuppressant and biologic medicines. The following medicines are used to treat dermatological conditions but they are not immunosuppressant medicines: hydroxychloroquine, acitretin (neotigason), alitretinoin (toctino), isotretinoin, dapsone, chloroquine, 5-ASA medications (e.g. mesalazine), sulphasalazine, antibiotics, topical skin treatments (e.g. steroid creams), inhaled or rectal administered medicines e.g. steroid inhalers.

  • Should I stop my medicine?

    We do not advise you stop your medicine without prior discussion with your specialist doctor. Stopping your treatment could worsen your skin condition resulting in need for hospital treatment.

  • Can I stop my medicine if I want to?

    If you feel strongly that you no longer want to take your prescribed treatment we recommend you discuss this option with your specialist doctor to consider the risk of stopping and discuss alternative treatments options.

  • Can I administer my medicine if I am self-isolating because I have symptoms of COVID-19 or a member of my household has symptoms for COVID-19?

    People self-isolating for 2 weeks should not administer any doses of biologics/immunosuppressant during this period until it is clear you are well. The exception to this is if you are taking corticosteroids (prednisolone or hydrocortisone tablets) as this should not be stopped abruptly.

  • Can I/my family get tested for COVID-19 as I am on an immunosuppressant?

    People are currently only being tested for COVID-19 if they require hospital treatment.

  • What should I do about my scheduled hospital appointment?

    Many out-patient services are arranging for patients to be reviewed by telephone or online. Your hospital department should contact you to confirm the arrangements. Review and frequency of routine blood tests may become less often during this time but we have made arrangements for easy access to bloods tests in our department daily.

  • How will I get my drug?

    Patients on biologics will continue to receive their biologics via homecare delivery companies. We are not aware of any current stock or delivery issues. Each hospital and GP practice will make its’ own arrangements for arranging repeat prescriptions.



Table 1: Immunosuppressant and biologic medicines prescribed for people with dermatological

Immunosuppressive medicines / Small molecule immunosuppressive (tablets or injection)

Brand names 

Biologic medicines 

Brand names 




Enbrel, Benepali,




Humira, Amgevita,
Hulio, Hyrimoz, Imraldi

 Mycophenolate mofetil
or mycophenolic acid*



Remicade, Remsima,
Flixabi, Inflectra, Zessly





 Fumaric acid esters

Skilarence, Fumaderm







 6 mercaptourine*












 Tacrolimus* (tablet only, not ointment)














Rituximab (in last 12

Mabthera, Truxima,































 * For these medicines there are multiple branded and generic products available.

More information about my risk from COVID-19 and my medicines

Very careful social distancing for vulnerable people (moderate risk)

If you have no other significant medical problem and are taking:

  • only one immunosuppressive or biologic medicine or
  • a biologic combined with methotrexate, hydroxychloroquine or sulphasalazine

you will fall into the category of moderate risk and should take social distancing measures very carefully.

Shielding for extremely vulnerable people (high risk)

Some people with dermatological conditions will be categorised as extremely vulnerable and should adopt the requirements of not leaving home for 12 weeks. People in this category include:

  • Dermatology patients who are taking two or more immunosuppressive or biologic medicines for their condition (except the combination of a biologic with methotrexate, hydroxychloroquine or sulphasalazine)
  • People on a systemic corticosteroid (called prednisolone if taken orally) of 20mgs or more each day for more than 4 weeks
  • People who take a corticosteroid dose of more than 5mg (or prednisolone equivalent e.g. hydrocortisone tablets) each day for more than 4 weeks plus at least one other immunosuppressive or biologic medication
  • People who take cyclophosphamide (not to be confused with ciclosporin, which is a different medicine), rituximab or infliximab for their skin condition
  • Also people on a single immunosuppressive or biologic medicine (or a biologic combined with methotrexate, Hydroxychloroquine or sulphasalazine) who are over the age of 70, or are pregnant or have another medical problem

You will be advised by your specialist doctor if you fit into this category.

Table 2: self-assessment risk calculator
Questions If answer 'yes', note the score 
Have you had cyclophosphamide tablets and/or infusions in the last six months?  3
Have you been taking prednisolone 20mg (or more) daily for more than four weeks?  3
Have you received rituximab (in the last 12 months)?  3
Do you receive infliximab infusions?  3
Do you take prednisolone 5mg (or more) daily as well as one or more immunosuppressive or biologic medication?  3

Do you have any of the following problems:  lung disease, heart disease, high blood pressure, kidney or liver disease, chronic neurological conditions, diabetes, are very overweight or any other medical condition requiring specialist treatment

or even if you do not have any of these problems, are you over 70 years old?

or you are pregnant

Are you on just one immunosuppressive or biologic medicine?  2
Are you on two or more immunosuppressive or biologic medicines (other than sulfasalazine or hydroxychloroquine OR a combination of a biologic with methotrexate)?  3
Add up the numbers above, to make your total:  
  • If you score of 3 or more: you are 'extremely vulnerable' and probably need to shield yourself. If you will need help at home to enable shielding you can register for help.
  • If you score 2: you are unlikely to need to shield yourself. You should practice very careful social distancing. If you are unsure whether you fall in this category, you can contact your dermatology department.

  • Score of 0 or 1: the treatments taken for your skin condition alone will not increase your COVID-19 risk. Please follow the GOV.UK advice given to the general public. If, however, you have concerns about other medical conditions, seek
    advice from your GP or other specialist.