Long-term (chronic) pain management

How to get an appointment

Your GP or another pain management centre can refer you to us.

Changing or cancelling your appointment

Phone: 020 7188 8877 and choose option 1

Email: [email protected]

Before your appointment

Please bring with you:

  • a list of all medicines you're taking
  • scans or letters from other hospitals relevant to your condition
  • results of investigations, if possible
  • glasses, if you wear them
  • any questions you have for the consultant

Please arrive in plenty of time for your appointment.

During your appointment

You'll fill in a questionnaire before your appointment.

At your first appointment you'll have a full assessment. This will usually last 30 to 40 minutes and we'll look at:

  • when and where your pain started
  • how your pain has developed
  • any investigations and treatment already carried out
  • a full review of medicines
  • the level of your pain
  • how pain is affecting your daily activities, work, sleep, mood and emotional wellbeing

It is important to tell us about any medical conditions you have, as they could be adding to your pain.

Please tell us if you are pregnant.

Some appointments will include a physical examination of the painful area.

You'll see a consultant or a senior doctor. You may also see other healthcare professionals such as nurses or therapists. 

Trainees may sit in on your appointment, but only if you agree.

After your appointment

Based on our assessment, a treatment plan will be set up and discussed with you.

A range of treatments are available. We may offer one or more of these depending on your condition. You may need further investigations or surgery.

Any follow-up appointments could be face to face or by telephone.

We may consider a referral to our INPUT team during your treatment plan. INPUT services can help to increase your quality of life while living with pain.

We'll send a letter and treatment plan to you and your GP.

Contact us

For more information, please contact us.

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Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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