Please see some answers to common questions we have received during the
COVID-19 pandemic. If your query is not covered, please email us at email@example.com.
Frequently asked questions
I have been referred to the service but I have not heard anything
We have received your referral but are currently not scheduling any new patients unless clinically urgent. You will remain on our waiting list and we will be in touch with you in due course.
I am worried that I might have coronavirus (COVID-19)
I am on medication prescribed by your team and I am not sure if I should stop taking them
We strongly recommend continuing all medications as prescribed by your neurologist, unless advised otherwise.
I have an appointment soon and I have not heard from you
We are attempting to contact all patients in advance of your appointment. If you haven't heard from us and your appointment is less than three days away please contact us.
Tel: 020 7188 9976
I have symptoms that I am worried about
If the symptoms are related to the NF1, NF2, schwannomatosis or VHL and you need specific clinical advice from our team please contact us.
My medication is running out and I need a prescription
If the medication is usually prescribed by your GP, contact the surgery. If we usually prescribe your medication, please contact us.