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Our services are open and safe to attend – we are here to help

Your appointment at the Chronic Pain Management and Neuromodulation Centre


Coronavirus: pain service update

In response to the coronavirus (COVID-19) outbreak, please read our advice and information before sending any referrals.

Coming to an outpatient appointment

  • How do I get an appointment?

    Patients are normally referred to us either by their GPs or from other pain management centres.

  • How can I change/cancel an appointment?

    By calling the department on 020 7188 8877 and choosing the cancellation line.

  • Do I need to bring anything with me?

    Please bring with you:

    • a list of medications you are taking
    • copies of previous specialist letters, if possible
    • results of investigations, if possible.

    Please ensure you arrive in good time for your appointment.

  • What happens at the appointment?

    You will be required to complete a questionnaire before you start your consultation with the doctor or nurse.

    New referrals will be seen by a consultant or a senior registrar. You may also be seen by other healthcare professionals such as nurses or therapists, as appropriate. 

    Medical specialists in training may, with your consent, sit in on consultations.

    You may be given the opportunity to be involved in clinical research. However, this is optional, and your treatment will not be affected in any way if you don't want to be involved.

  • What happens after my appointment?

    New and follow-up letters are sent both to you and to the doctor who referred you.

    If you have been recommended for a surgical procedure, you will be added to the waiting list and contacted when a suitable appointment is available.

    The amount of time this can take will vary depending on the type of procedure you require.