Coronavirus: pain service update
In response to the coronavirus (COVID-19) outbreak, please read our advice and information before sending any referrals.
How do I get an appointment?
Your GP can refer you to our service. You may also be referred by specialist doctors such as consultant neurologists, neurosurgeons and consultants in pain medicine.
If you are a cluster headache patient in a bout, please check the referral information for the fast-track cluster headache clinic. You can give your GP a copy of this cluster headache letter (PDF 70Kb) to let them know about our service.
Changing or cancelling your appointment
If you need to change or cancel your appointment, please call 020 7188 8877 and choose the option for the cancellation line.
Before your appointment
It will be helpful if you could bring with you a list of medications you're taking and copies of any previous specialist letters and results of investigations.
A headache diary (PDF 416KB) and some questionnaires will be posted to your home address with the appointment letter. Please fill in the diary and questionnaires and bring them to your appointment.
Please ensure you arrive in good time for your appointment.
What to expect at your appointment
If this is your first appointment, you will be seen by a consultant or a senior registrar.
You may also be seen by other healthcare professionals such as nurses or therapists.
Medical specialists in training may sit in on consultations but only with your consent.
You may be invited to be involved in clinical research but this is optional and your care and treatment will not be affected if you don't want to be involved in this.
After your appointment
After your appointment, a letter will be sent to the person who referred you, and you will receive a copy.
If you have been recommended for a surgical procedure, you will be added to the waiting list and contacted when there is a suitable appointment. The time this takes will depend on the type of procedure you need.
We focus on investigating new treatments, advancing current treatments, improving the quality of life of patients with chronic headache and understanding the neurobiology of headache conditions.
Find out more about research and clinical trials at Guy's and St Thomas'.