Learn more about what expect from your appointment at Harrison Wing. Whether you are attending an appointment with us for the first time or you have been visiting us for many years, we aim to provide exceptional care.
Attending our clinic
We are very happy to see all HIV positive patients in our clinic. You can be referred by a health care professional or GP, or you can refer yourself to our service.
Patients will normally be seen in the Harrison wing (link to location map)
Please arrive on time, as it may not be possible to see you if you are late.
Attending our clinic for the first time
If you are attending our service for the first time you will normally see a nurse, who will do a basic health assessment, explain how our service works, and answer any questions you may have. They will also do some tests such as blood pressure, weight, and take a sample of your blood and urine.
What to bring to your first appointment
- A list of all your medications
- Any medical information or letters/reports from doctors
- Details of an emergency contact
- GP details; We recommend that everyone registers with a general practitioner (GP). This is because the GP should manage non-HIV related problems, and manage common medical problems (HIV or non-HIV).
You can bring a friend or relative if you would like, although part of this initial consultation will usually be undertaken with just you and the nurse.
If English is not your first language or you use sign language, and you require an interpreter, please let us know this in advance.
First doctor’s appointment
This takes place approximately one week after the first nurse appointment. The doctor will discuss your test results and examine you. They will talk to you about HIV and treatments for this.
Again please bring a list of all your medications and any medical information you have to this appointment.
Most people living with HIV have routine blood tests every 4-6 months. We can also carry out sexual health screening when you come for bloods.
Patients then see a doctor or specialist nurse to discuss the results of these tests and discuss any problems you may be having.
We normally expect patients to have blood tests a few days before their doctor’s appointment, so that up-to-date results are available.
If you have had any changes to your regular medications, please remember to bring your new medications to the clinic with you.
If English is not your first language, or you use sign language, and you require an interpreter, please let us know this in advance.
Email clinic for stable HIV patients
Some patients with stable HIV do not need to be reviewed in person twice a year. These patients can sign up to our email clinic scheme.
Patients who are enrolled in the email clinic attend for blood tests every six months. After the first blood test, they are emailed their results a few weeks later, but do not need to come back to see the doctor. They only see the doctor once a year, a few weeks after their second blood test.
If you are interested in participating in our email clinic, please ask at reception or speak to your doctor for further details.
Cancelling or rearranging an appointment
If you need to cancel or change your appointment, you can telephone or email our reception staff:
Tel: 020 71882815
Please let us know as soon as possible if you are not able to attend, so we can give the appointment to someone else.
Urgent medical problems
If you have an urgent medical problem which you think is related to your HIV or to your HIV medications, you can attend our emergency clinic.
This takes place on Monday-Friday from 1.30pm-4pm.
Please try to call our nursing team on 020 71882636 (ext 82641) before you attend and they will discuss the problem with you.
Information about living with HIV
Nowadays HIV is a chronic medical condition which can be well controlled with medication. With this medication, known as antiretroviral therapy, people with HIV are living long and healthy lives.
For information about support available for people living with HIV please contact our patient representative, Juliet Bosa.
Our patient representative leads a patient forum held every two months. This is open to everyone who attends the Harrison Wing, and provides a place where patients can ask questions and discuss their experiences of HIV services and living with HIV.