Acute admissions ward (AAW)

Information for patients staying on the ward and their visitors

Location

Directions: We are on the ground floor of the North Wing. From main North Wing entrance, turn left at main reception and follow signs for the emergency floor. You can access the acute admissions ward from the emergency department (A&E) entrance. 



Acute admissions ward is a 57-bed acute medical admissions ward which forms part of the emergency pathway.

We take patients directly from emergency department (A&E) with a variety of conditions including cardiac, respiratory, oncology, haematology, infectious diseases, neurology and endocrine. They are often in the acute stage of their illness when they arrive with us. Our role is to stabilise these patients and assess their nursing needs. Once the patient is more stable they are transferred to another ward or discharged home if well enough. 

We also have a 10-bed ambulatory care area (AAU) within the unit, which is currently run by A&E. We plan to turn one of our bays into a higher acuity area later this year for our very unwell patients. 

We pride ourselves on our competence and compassion in delivering a high standard of care to the acutely unwell patient

General information

  • Number of beds: 57
  • Staff: five nurses and three to four health care assistants (during the day), four nurses and one health care assistant (during the night).

Information for visitors

  • Visiting hours are 2pm-8pm
  • No more than two visitors per patient at any one time 
  • Mobile phones are allowed on the ward, but there is currently no mobile signal available on the ward. Please respect other patients while using mobile devices, especially when they may be asleep 
  • Please do not bring babies and young children
  • Flowers and live plants are not allowed on the ward
  • Please do not sit on the beds
  • We encourage visitors to bring in the patient's favourite foods, however, you will not be allowed to store food in the refrigerator due to risk of contamination and infection.

Your care on acute admissions ward

Our welcome pack

We provide more information about your stay in our welcome pack. This contains a welcome booklet, which explains what to expect during your stay and what will happen on the day you are ready to leave hospital.

It also includes things to help make your stay as comfortable as possible, such as ear plugs, an eye mask, hand wipes, toothpaste, a toothbrush and non-slip socks.

Ward rounds

Ward rounds generally start at 9am. The meeting your ward team page gives more information about the general ward routine. 

Mealtimes

  • Breakfast – 8.30am
  • Lunch – 12.30pm 
  • Dinner – 5.30pm.

We have a 'protected mealtime' policy between 12 noon-1pm and 5.30pm-6.30pm so you can eat without being interrupted.

Hot drinks are provided at 6.30am, 8.30am, 11am, 3pm and 8pm. 

See our meals page for more information on mealtimes.

Facilities on the ward

The Hospedia (formerly patientline) service by your bed offers a radio that you can use for free and a television, which you have to pay for. It also offers a telephone. 

Tell us what you think

We hope your stay is as pleasant as possible. If you or any of your visitors have a question or compliment or concern, please: