Address: Great Maze Pond, London SE1 9RT
Phone: 020 7188 7188
On this page you will find information about:
- Travel information and finding your way around
- Shops, cafes and other facilities
Before your visit
Please check which hospital or health centre you need to go to.
Our hospitals are big and it can take a while to get to where you're supposed to be. Give yourself plenty of time to find your way to your appointment.
How to find us
Great Maze Pond, London SE1 9RT
Phone: 020 7188 7188
Guy's Hospital is located in the Congestion Charging zone and the Ultra Low Emission Zone (ULEZ).
Parking is only available if you are a Blue Badge holder and have an appointment on the day.
There's more information on the parking at Guy's Hospital page.
There are cycle parking facilities covered by CCTV.
Bicycle racks are located:
- on the right hand side of the car parking area outside main reception (10 spaces)
- outside Counting House on Great Maze Pond
The phone for calling taxis is located in the main entrance.
It's mounted on the wall opposite the Borough Wing (green zone) entrance.
Help with travel
You may be able to use our transport service or get help with the cost of transport.
To help you find your way around, we have:
- large maps at our building entrances
- directories in lift lobbies, giving alphabetical lists of wards and outpatient clinics
- colour-coded building wings
If you get lost or are unsure, please do ask a member of our staff.
To help you get to your appointment quickly and easily download our simple guide to finding your way.
This is a simple guide with maps that's also available to pick up from:
- the main reception desk
We advise you to:
- please bring your appointment letter with you. It will give you directions to a particular hospital site, hospital wing, lift (or stair) lobby and floor number
- when you arrive at the right wing, you should head for the lift or stairs, these will be clearly labelled, to reach the floor shown in your appointment letter
- when you get to the right floor, you will see signs that will guide you to the right department.
If you are sent to another wing for tests or treatment, it's always best to go back to the ground floor to find your way there.
Main reception at Guy's Hospital.
These toilets have additional space for people with disabilities.
Signers can be arranged to help during your visit.
Please use the number on your appointment letter to let us know what help you need or contact us by:
- phone: 020 7188 8815
- email: [email protected]
Please give as much notice as possible.
Induction loops are available in the main reception.
Guide dogs may accompany you during your visit. Please call the number on your appointment letter to give your clinic staff as much notice as possible so they can accommodate this.
You can wear one of our sunflower lanyards if you have a hidden disability and want to let us know you might need some extra help. They're available at the main reception.
Find out more on the sunflower lanyards page.
Your care at Guy's Hospital
The urgent care centre at Guy's Hospital is for urgent, severe problems that are not life threatening.
It's open 8am to 8pm, 7 days a week, 365 days a year. The last person is booked in at 7pm.
There's no emergency (A&E) department at Guy's Hospital. The nearest A&E is at St Thomas' Hospital.
If you have a procedure, treatment or surgery, you'll stay on one of our wards.
Shops, cafes and other facilities
Main reception. Open 24 hours a day, Monday to Sunday.
Bermondsey Wing, Atrium 2 (ground floor)
Search for NHS WiFi network on your device.
Our accommodation department manages a range of accommodation for you and your visitors.
Counting House Lodge
Counting House Lodge at Guy's provides rooms which can be booked on a nightly basis by:
- relatives, carers and visitors
The rooms are designed to provide a non-clinical, safe and relaxing environment close to our hospital buildings.
Rooms are available to be booked on a nightly basis. The cost is:
£75 per night for a single room
£90 per night for a twin room
£100 per night for an ensuite room
Contacting the accommodation team
- Phone: 020 7188 0474
- Email: [email protected]
We're open from 9am to 5pm, Monday to Friday.
Address: Counting House accommodation office, 2nd floor, Counting House, Great Maze Pond, London SE1 9TN