Doulton Ward

Information for patients staying on the ward and their visitors

 

Directions: from the main North Wing entrance, turn left at main reception and follow signs towards East Wing. Go past the pharmacy and A&E until you reach the East Wing lifts. Take the lift or stairs to the 8th floor. 


Doulton Ward specialises in looking after heart surgery patients.  

General information

  • number of beds: 25.

Information for visitors

  • visiting hours are 2pm - 8pm, with no more than two visitors per patient at one time
  • to reduce the risk of infections, please do not sit on the beds
  • for the same reason, cut flowers are not allowed on the ward
  • you can use your mobile phone on the ward, but please respect other patients while using it, especially when they may be asleep. Please keep your phone on silent mode at all times. 

Your care on Doulton Ward

Our welcome pack

We provide more information about your stay in our welcome pack. This contains a welcome booklet, which explains what to expect during your stay and what will happen on the day you are ready to leave hospital. 

It also includes things to help make your stay as comfortable as possible, such as ear plugs, an eye mask, hand wipes, toothpaste, a toothbrush and non-slip socks.

Ward rounds

Ward rounds generally start at 8.30am. The meeting your ward team page gives more information about the general ward routine.

Mealtimes

  • breakfast: 8.30am
  • lunch: 12 noon
  • dinner: 5.15pm. 

We have a 'protected mealtime' policy between 12 noon - 2pm so you can eat without being interrupted. 

Hot drinks are always available from the tea trolley in the kitchen. This is free for patients, but we ask visitors to make a small donation. Our catering assistant will also do a tea round in the morning and in the afternoon.  

See our meals page for more information.

Facilities on the ward

There is a day room for you and your visitors to use. Please respect the area and keep it clean. 

The Hospedia (formerly patientline) service by your bed offers a radio that you can use for free and a television, which you have to pay for. It also offers a telephone. 

Tell us what you think

We hope your stay is as pleasant as possible. If you or any of your visitors have a question or compliment or concern, please: 

Access guide

Accessibility information to support you.

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