To help you find your way around our hospitals, we have:
large maps at our building entrances
directories in lift lobbies, giving alphabetical lists of wards and outpatient clinics
colour-coded building wings.
Helping you find your way around our hospitals
Hospitals can be confusing places to find your way around. To help you get to your appointment quickly and easily we advise you to follow our three easy steps approach:
please bring your appointment letter with you. It will give you directions to a particular hospital site, hospital wing, lift (or stair) lobby and floor number
when you arrive at the right wing, you should head for the lift or stairs – labelled A, B, C, D, etc – to reach the floor shown in your appointment letter
when you get to the right floor, you will see signs that will guide you to the right department.
If you are sent to another wing for tests or treatment, it is always best to go back to the ground floor to find your way there.
Ask for help
If you get lost or are unsure, please do ask a member of our staff.
Help for people with disabilities
The Direct Enquiries website gives accessibility information to help you plan your travel to, and getting about within, our hospitals. See accessible information for:
All pedestrian entrances at Guy's and St Thomas' are suitable for wheelchairs. There are disabled toilets in key locations around both hospitals, including the main reception areas.
Signers can be arranged to help during your visit. Please call the number on your appointment letter to let us know what help you need or call 020 7188 8815. Please give us as much notice as possible.
Induction loops are available in the main receptions of both hospitals.
Guide dogs may accompany you during your visit, but please give the clinic staff as much notice as possible so they can accommodate this. Please call the number on your appointment letter.
If you are a registered disabled driver and hold a blue badge, parking is free on the day of your appointment. You will need to show you appointment letter to security staff to receive an exit ticket. Although parking at both hospitals is very limited, we do our best to help disabled patients arriving by car.
At St Thomas', there are some parking places for disabled drivers in the visitors’ car park, although there are occasions when the car park is full and you might need to wait.
AtGuy's, the security staff do their best to make sure that disabled patients, and drivers who are dropping off or collecting disabled patients, are given priority. There is an NCP car park close to the hospital and security staff will be able to direct you.