How to refer
Referrals accepted: 8.30am-6pm, seven days a week
Opening hours: 8.30am 9.30pm, seven days a week
Tel: 0203 049 5751 to make a referral to Enhanced Rapid Response or @home services (Lambeth & Southwark).
Referrals can only be made by health or social care professionals involved in the patient's care.
We may also ask you to email supporting information to the team.
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Referral criteria
- without Rapid Response input, the patient would otherwise need hospital admission
- patient must be 18 years of age or over
- patient must be able to transfer with maximum of assistance of one person or less (assistance of two people will be considered on a case-by-case basis)
- patient must live in the London boroughs of Lambeth or Southwark and be registered with a GP
- patient must currently be at home in the community (including care home residents) or have been in hospital for no longer than 48 hours
- patient must be home by 7pm for same day review.
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Exclusion criteria
- Primary reason for referral is a mental health or drug/alcohol problem.
- Referrals that can be effectively managed by standard social or health care services within the timeframe required.