CARE Awards winners go the extra mile

CARE awards are given each month to staff who have ‘gone the extra mile’ to provide exceptional care for patients and who demonstrate the Trust’s values in their working lives.

CARE stands for Courtesy, Attitude, Respect and Enthusiasm.

The latest winners were presented with their awards by Chairman Sir Hugh Taylor and Acting Chief Executive Amanda Pritchard at the Trust Board meeting on 28 October.

Team winner – March and April 2015

CARE awards winners: Linda Shephard and Lesley Cooper (clinical nurse specialists, urology).

This award was for the extra lengths that Linda and Lesley have gone to for one of their patients for many years, through various phases of her treatment for her extremely rare cancer, not least by supporting her to raise the money to bring forward her dream wedding when there were no treatment options left open to her.

Individual winner – May 2015

CARE awards winner: Tempie Mambiravana (fracture liaison practitioner).

Tempie was assessing nutrition with an elderly patient who had taken out a payday loan to purchase a fridge but who then sustained a fracture which meant she had to use the money for taxi fares to her hospital appointments.

Tempie contacted the hospital charity and secured funding to purchase a fridge freezer for the patient. 

Team winner – June 2015

CARE awards winners: medical dermatology clinical nurse specialists (St John’s Institute of Dermatology).

This team provides kind, compassionate, high quality care to patients with psoriasis and eczema.

Patients can call them at any time for advice and support, providing a valuable lifeline for people who may be socially isolated due to their skin condition, and they regularly go the extra mile by contacting patients at home.

Individual winner – June 2015

CARE awards winner: John Cooke (senior nursing assistant, Haematology Day Unit)

John goes the extra mile for patients on the Haematology Day Unit, for example by learning new languages to make patients feel welcome.

He also takes patients’ prescriptions to the pharmacy department on his lunch break, and takes patients to the transport service on his way home.

Team Winner – July 2015

CARE awards winners: Tendai Ndoda (senior staff nurse, pictured) and Latoya Cameron-Swaby (nursing assistant), Mountain Ward.

When the parents of a baby born with a life-limiting condition wanted to have their baby christened, Tendai and Latoya arranged for the christening to take place in the ward seminar room, setting up the room to resemble a church as much as possible, and serving refreshments for the family afterwards.

Both parents and the wider family fed back to senior staff on the ward how grateful they were that Tendai and Latoya went above and beyond their duty of care.

Want to nominate a member of staff for the CARE awards?

The CARE awards are open to all hospital and community staff and volunteers. Nominations can be made by staff, patients, volunteers and visitors.

For details of how to make a nomination, see our CARE awards.