Coronavirus (COVID-19)

Patients and visitors

More in this section

• Coronavirus
  • Coronavirus
  • Staying safe in our hospitals and community sites
  • Attending hospital appointments ⁠– frequently asked questions
  • Information for patients needing to access our services
  • Appointments
  • Visiting patients
  • Coronavirus service updates
  • Contact the PALS team for help
  • Media statement
  • Keep up to date with the latest news
• Patients and visitors
• Your feedback
  • Your feedback
  • Speak to a member of staff
  • Complete a survey online
  • Talk to our PALS team
  • Making a complaint
  • Questions, comments and compliments
  • Listening to you
  • Nominate staff for a CARE award
• At the hospitals
  • Finding your way around
  • Useful facilities at Guy's
  • Useful facilities at St Thomas'
  • MediCinema
  • Guy's and St Thomas' day nursery
    • About us
    • Fees
    • Apply
• Getting here
  • Helping you plan your journey
  • Getting to St Thomas'
  • Getting to Guy's
  • Cancer Centre at Guy's
  • Travel between the hospitals
  • Help with travel
  • Parking
  • Getting to our community services
  • Getting to the Education Centre
• Patients
  • Why choose us?
  • Making a complaint
  • About your care
    • Help and advice
    • Our consent policy
    • Patient Advice and Liaison Service (PALS)
    • Nursing and midwifery staff - meet the team
    • Your health records
    • DrDoctor
      • Appointment reminder service
      • Digital letters service
    • Language support
      • Overview
      • Need an interpreter?
  • Making, changing or cancelling appointments
  • Outpatient appointments
    • Face-to-face appointment
    • Telephone consultation
    • Video consultation
    • NHS e-Referral Service
  • Eligibility for free NHS treatment
  • Patient leaflets
    • Overview
    • Patient leaflets listed by department
    • A-Z of patient leaflets by title
    • Trusted health information
  • Your inpatient stay
    • Before you leave home
    • Your treatment
    • Your medicines
    • Frequently asked questions
    • Leaving hospital
    • Your ward
      • Settling into your ward
      • Information for visitors
      • Television, radio and phones
      • Meeting your ward team
      • Your meals
  • Carers
  • No smoking policy
  • Organ donation
• Reducing infections
  • Infection prevention and control
  • Patient leaflets
  • Healthcare associated infections
  • Washing your hands
  • Measles
• Visiting
  • Information for visitors
  • Our wards
  • Hospital accommodation
  • Smoking restrictions at our hospitals
• Easy read

These pages contain all the latest information about how the Trust is responding to the coronavirus (COVID-19) pandemic, including changes to appointments, visiting arrangements and how you can continue to access our services.

The situation is changing quickly and this information is being updated often. Please visit this page regularly for the latest information.

Information for patients and the public

• Staying safe in our hospitals and community sites
• Information for patients needing to access our services: we are here to help you
• Appointments
• Visiting patients
• Updates on our services
• Contact the PALS team for help
• Media statement
• Keep up to date with the latest news
• Find out how you can support Guy's and St Thomas'

Evelina London 

For all the latest information on our children's services, see the Evelina London website.

Information for GPs

For all the latest information for GPs, see our coronavirus update and advice section.

Trusted sources of information in the UK

• Coronavirus (COVID-19): what you need to do – gov.uk
• Coronavirus (COVID-19): advice for everyone – nhs.uk
• Check if you have coronavirus symptoms – nhs.uk
• Guidance on coronavirus (COVID-19) testing - gov.uk
• Government coronavirus information service on WhatsApp

Patient information

Coronavirus (COVID-19) related guidance and information produced by Guy's and St Thomas' and other trusted sources in the UK.

• Our patient information leaflets
• Easy read resources

Advice in different languages

The UK Government has translated some of COVID-19 guidance into different languages which you can download and print:

• COVID-19 testing and
  treatment free of charge
• Shielding and protecting extremely vulnerable people from COVID-19
• Stay at home guidance
  

Wash your hands more often

Watch the NHS video on how to wash your hands and help prevent the spread of infection.