COVID-19 medicines delivery unit (CMDU)


GP referrals

All NHS GP referrals must be submitted using the NHS e-Referral Service (e-RS).

Making a referral

Referrals must be made by a health care professional or relevant member of staff, or can be made by the patient on 111.

Patients being referred must:

  • be at high risk of getting seriously ill from COVID-19
  • have COVID-19 symptoms
  • have tested positive for COVID-19 symptoms
  • be within 7 days of both testing positive and the start of the symptoms 
  • be within our South East London catchment area (if they are not we will re-direct to the patients local CMDU, but this may take time)

Patients may call the unit directly on 020 7188 0510 if they:

  • don’t have a GP or specialist
  • are unable to get through to a GP or specialist within the treatment window
  • are unable to call 111, or 111 declined to send a referral through
  • have made contact to our CMDU service on days 5 - 7 of treatment and therefore need urgent referral to receive treatment within treatment window

Referrals must contain the following information:

  • NHS number
  • date of birth
  • date symptoms started
  • date of positive PCR/lateral flow test
  • high risk condition and relevant immunosuppression
  • phone number
  • current postcode

Referrals from other health professionals

Please email your referral to [email protected].

Email referrals must contain the patient's:

  • NHS number
  • age
  • date the symptoms started
  • high risk condition or therapy (for example immunosuppression)
  • vaccination history
  • phone number
  • postcode

Patients who do not meet the condition eligibility criteria can be referred to the panoramic trial:

If any patients have concerns after their treatment please ask them to contact 111 or 999 services as appropriate.

Last updated: January 2024

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