Older person's physiotherapy
Referrals
How to submit a referral
e-RS referrals
All NHS GP referrals must be submitted using the NHS e-Referral Service (e-RS). Referrals sent by email or post from NHS GPs will not be processed.
Non-e-RS referrals
In line with NHS England's Digital First approach, we encourage all external non-e-RS referrals to be submitted digitally.
Digital referrals help reduce delays, improve traceability, minimise the risk of lost or incomplete information, and support safer patient care.
Please submit referrals by email to [email protected].
We will continue to accept paper referrals where necessary. However, referrers will be advised to use digital referral methods in future.
We accept referrals from GPs in Lambeth and Southwark.
Patients must be at least 66 years old or have complex health needs requiring help from the ageing and health service.
We encourage you to submit referrals by email. Paper referrals will still be accepted where necessary, but we will encourage referrers to use digital referral methods in future.
You can contact us to discuss your referral.
Referral contacts
Phone: 020 7188 2091
If there's no answer, please leave a voicemail.
Email: [email protected]
We'll respond to your email within 3 working days.
Address: older person's assessment unit, ground floor, Bermondsey Wing, Guy's Hospital, Great Maze Pond, London SE1 9RT
Last updated: July 2026