Our values

Chinonye: We are caring. We put patients first.

Mark: We are ambitious. We innovate and strive for excellence.

Angela: We are inclusive. We respect each other and work collaboratively.

We are caring.

Spyridon: Caring for me is a human value.

It's not necessarily only a work value. It's when you are properly interested about the human you have in front of you, rather than the patient.

Angela: It means to be, compassionate and empathetic and treating patients as if it was your family or friend lying in that bed.

Chante: Making sure that the family and the patients feel included in their care and that they have a voice in their care.

Mark: We always introduce ourselves to the patients.

We always take the time to try and chat with them, you know, make them feel relaxed. It's a very daunting place, a hospital.

Chinonye: Creating an environment where they feel safe and comfortable.

For me, it's really important to build a trusting relationship and work with them to ensure that we're improving outcomes for them, their babies, and making sure they have a positive experience.

Lamin: When we say, care, it's not all about the care that we give to the patient, but also the care that we receive.

All the members of the team are very caring, you know, like we look after each other.

Grace: Checking in with colleagues and making sure everyone's okay, making sure everyone is happy and satisfied in their role.

Because when we are all feeling our best and doing our best, then we can offer the best care to our patients.

We are ambitious.

Chinonye: I think we should all be ambitious we should all strive to be better than we were yesterday.

Lamin: I work with, with a very ambitious team I would say, who always have that vision of, okay, how are we going to improve?

Chante: We have the big 5 on the unit, which is 5 things that we want to strive towards. It could be anything from hand hygiene to infection control to patient care, so we all have a team goal to get to by the end of the month.

Hemanshoo: We, as a group of individuals are very reflective, and we use data all the time to again, look and see how can we improve things. How could we schedule that better? What could we offer the patient that will deliver better care for them?

Grace: We're always at the forefront of research, particularly involving medical technology.

Spyridon: Moving things forward. Accessing new treatments.

Having clinical trials, new interventions. Anything that moves medicine and care for patients forward.

We are inclusive.

Chante: Being inclusive is about making my team and my patients feel welcomed and safe and feel like they can bring their experiences and their knowledge to the team, and we can all learn from it.

Angela: Because you want an inclusive environment and team and you want people to be treated with respect so that you can get the best out of people.

And I think if they feel comfortable and they feel they can be themselves then it's a great learning and thriving environment.

Spyridon: We see people, we see patients of all ethnic, religious backgrounds and diverse in every way you can imagine.

Lamin: Almost every day you are learning new things about what their culture is like, what their traditions and norms are like, so that you will know your boundary.

Okay, if I'm doing certain things, I'm not, you know, crossing their boundaries.

Mark: We have lots of different teams that all come together to treat our patients with respect and dignity. It's a very special place.

Hemanshoo: Being caring, being ambitious, being inclusive, that for me, you know, resonates with how I work and what drives me to come to work every day.

Chante: This is a great place to work. Not just because of what we do, but how we do it, and the Trust values are a massive part of that.

We are caring, ambitious, inclusive.

• I greet and welcome others, being respectful at all times.
• I provide care or a service which is patient and person-centred, involving others in decisions that affect them.
• I take time to check on the wellbeing of patients and colleagues, being considerate of their needs by showing understanding and kindness.
• I listen with compassion and empathy, helping others to feel supported.
• I share relevant information with patients and colleagues to enable the best decisions to be made, always respecting confidentiality.
• I pay attention to my own wellbeing, so that I can support and care for others, asking for help if needed.
• I reflect on my actions and behaviours, taking responsibility for the impact I have on others.
• I speak up about any risks to the safety or experience of patients or colleagues.

• I take pride in maintaining high standards and delivering an excellent service to patients and colleagues.
• I act on feedback from colleagues and patients to improve how I do my work.
• I am flexible in my approaches and open to change.
• I respond to the needs of patients and my colleagues, looking for ways to improve their care and experience.
• I fully contribute in all I do, exploring and participating in new and innovative ways of working.
• I use equipment, resources and time in the most efficient, safe and sustainable way possible.
• I am committed to personal development, taking responsibility for my learning and sharing my knowledge with others.
• I act with honesty and integrity, being professional at all times.

• I value and learn from the rich and diverse views of others, seeking to listen and understand other people’s experiences.
• I act quickly and take appropriate action when I see any form of unfairness, discrimination or inequality.
• I actively take part in creating an anti-racism organisation.
• I look for ways to collaborate with others, learning from new ideas and insights.
• I address patients and colleagues as they wish to be addressed, using the pronouns and name they prefer.
• I respect and show sensitivity towards diversity of culture in my interactions, using inclusive, clear and respectful language.
• I support my colleagues to be their whole selves at work, including their different cultures, beliefs and life experiences.

• I create and maintain an environment where colleagues feel safe and everyone is respected.
• I am fair and consistent in my actions, building and maintaining trust.
• I take quick action to resolve issues for patients and colleagues, providing the right support when needed.
• I prioritise appraisals and regular 1:1s with my team.
• I provide frequent, constructive feedback, motivating and inspiring others to reach their full potential.
• I act with compassion, treating the wellbeing of my team as a priority and checking in with them regularly.
• I acknowledge the work of others and show my appreciation of their effort.

• I set clear, aspirational objectives and translate these into specific actions for myself and others.
• I champion the effective and sustainable use of resources within my team.
• I welcome and encourage fresh views and ideas to bring innovation to our services.
• I am committed to my team’s development, helping colleagues to build knowledge, skills and their careers.
• I openly seek feedback on my and my team’s performance so that we can continuously improve.
• I take an open and flexible approach to how my team delivers our services.

• I include diverse ideas and contributions when making decisions, remaining open to views different from my own.
• I quickly address the impact of inappropriate actions or behaviours with those responsible.
• I make sure the service we provide is accessible and personalised.
• I make adjustments to support people at work, so that all can contribute fully.
• I encourage open, clear discussion, supporting team members to speak up about any personal or professional barriers they experience.
• I make opportunities to bring others together to share information and best practice and to build relationships.
• I stand up to inequity and discrimination in all forms.

• I lead with compassion, ensuring all patients and colleagues are heard and feel respected.
• I actively seek the opinions of others, championing the sharing of ideas and information across the Trust and wider system.
• I ensure my teams work in psychologically safe environments, are able to speak up and are confident action will be taken.
• I celebrate achievements, acknowledging the success of individuals, teams, the Trust and wider system.
• I give expert and timely direction and support to others when navigating complex and new situations.
• I motivate my staff and colleagues by encouraging their ideas and aspirations for the future.

• I contribute to the Trust’s success by translating national agendas and organisational objectives into departmental and service goals.
• I plan, allocate and review budgets and resources to deliver high quality services.
• I seek innovative ways to improve the sustainability, efficiency and capability of the Trust, learning from partners in the wider system.
• I regularly review outcomes and drive best practice, to make a difference to our patients and communities we serve.
• I take timely and appropriate action to resolve challenging or sensitive situations.
• I role model and act as an ambassador for the Trust, encouraging peers and others to do the same.

• I actively build creative partnerships with other services, clinical/delivery groups and organisations to deliver the very best patient care and staff experience.
• I develop and champion inclusion initiatives to ensure all staff have fair access to resource and opportunity.
• I seek to learn from any discomfort I may experience regarding equality, diversity and inclusion to develop my understanding.
• I take a stand and act promptly to ensure positive experiences for all, standing up to discrimination in any form.
• I ensure that key decisions are made involving the views and concerns of those who are impacted or have lived experience.
• I actively attract and develop talent from diverse backgrounds to reflect the demographics of the populations we serve.