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Our quality story

Inspections by the Care Quality Commission

The Care Quality Commission (CQC) is the organisation responsible for ensuring that health and social care services in England – including hospitals, care homes, dental practices and GP surgeries – provide safe, high-quality care. 

The CQC regularly checks services to ensure they meet national standards for quality and safety, and is in the course of introducing new-style inspections which will rate services as outstanding, good, requiring improvement or inadequate.

What's the standard?

The national standards are set by Parliament and can be found on the CQC website.

How are we doing?

In our most recent inspection, Guy's and St Thomas' NHS Foundation Trust achieved a 'good' overall rating from the Care Quality Commission (CQC), with adult community services rated 'outstanding'.

CQC inspectors visited our hospital and community services from 2-4 April 2019. They also carried out separate ‘Well-led’ and ‘Use of resources’ inspections.

In its report published in July 2019, the CQC rated Guy's and St Thomas':

  • 'outstanding' for providing 'caring' and ‘well-led’ services,
  • 'good' for 'effective' and 'responsive',
  • and 'requires improvement' for 'safe' services.

The services inspected were: Adult community services, maternity and outpatients.

The CQC inspectors identified a wide range of outstanding practice, as well as some areas for improvement which the Trust is addressing.

The CQC did not re-inspect the services provided for children and young people at Evelina London Children’s Hospital and in the emergency department at St Thomas’ which both retain their 'outstanding' ratings from the Trust’s previous inspection in March 2016.

The Trust was also rated as ‘Good’ for its ‘use of resources’.

Find out more

For full details, see the CQC website. See also Guy's and St Thomas' again rated 'Good' by CQC.

Got a question?

If you have a question about or comment on this information, please contact the communications team at

What are CQC inspections?

Find out more about hospital inspections and why they're carried out in this video from the Care Quality Commission.

This video is hosted on the Care Quality Commission YouTube channel.

Page last updated: December 20 2019