This is an exciting time to be a part of Guy’s and St Thomas’. We continue to make plans to expand our services and develop new world-class facilities. And we are always keen to improve the way we deliver care to our patients and respond to patient feedback.
Join us and you can become part of that journey.
We encourage our staff to:
Have a say in developing new ways of working
You will be appreciated, consulted and rewarded, because we believe that the best plans and ideas come from our most important resource – you. All our staff are encouraged to come up with new ideas and ways of doing things that will help us to improve quality, safety and efficiency. Here are just a couple of examples of the improvement ideas staff have generated to improve patient care.
Suction lids to keep meals hot
Suction lids to keep meals hot – video transcript
Roni Cummings, matron: Patients told us that although our meals were varied, it can sometimes be cold by the time it got to them.
So, with the help of the catering manager and the nurses on the ward, we devised a lid that goes over the food with a suction that keeps the food hot while they eat their main course.
It is a small change but it makes such a big difference to our patients.
Red armbands for the nurse in charge
Red armbands for the nurse in charge – video transcript
Penny Minchin, ward sister: We had some feedback through our online survey to say that it would be nice to know who the nurse in charge was on every shift and we went through various ideas about how we could identify them and we came up with something that worked for everybody. So the 'nurse in charge armband' is worn by the nurse in charge on the day shift and on the night shift.
Sarah, patient: It's always nice to be able to recognise who I can go and talk to or ask to see, and then they can always go through things for us, and also when the family comes sometimes they ask questions and I can then say 'go and see to the nurse in charge, they've got the band on'.