Annual survey shows staff recommend Guy's and St Thomas'


Posted on Tuesday 24 February 2015
Nursing assistant with patient

Nursing assistant with patient

According to the results of the national NHS staff survey published today (Tuesday 24 February), 85% of staff would recommend Guy’s and St Thomas’ as a place to be treated – compared to the national average of 64%.

And 78% of staff would recommend the Trust as a place to work – compared to the national average of 56%.

The Trust is in the top 20% of all NHS trusts in England for 10 of the 29 key findings in the survey and better than average in a further nine areas.

Guy’s and St Thomas’ scores well for staff saying feedback from patients is used to make informed decisions in their ward or department –  74% of staff surveyed agree with this statement, the highest score of any acute trust in England.

A total of 85% of staff feel satisfied with the quality of work and patient care they are able to deliver – compared to the national average of 77% - and the Trust continues to perform well in the area of staff engagement with a score of 3.95 (on a scale of 1-5) compared to the national average of 3.74.

Ann Macintyre, Director of Workforce, says: “I’m really pleased that for the fifth consecutive year we scored in the best 20% nationally for overall staff engagement.

“This is particularly encouraging at a time when the NHS is under more pressure than ever to improve the quality and safety of patient care in challenging financial times.

“Our survey results give us a useful insight into the views of our staff and an understanding of where we need to improve.

“We will be looking closely at those areas in which our scores have dropped from previous years, including communication between senior management and staff and support for staff from their line managers, and areas in which our performance is lower than the national average.”

The national NHS staff survey was carried out in Autumn 2014. It was completed by a random sample of almost 300 Trust staff. When the next survey takes place later this year, all staff will be able to participate.

More information is available from NHS England

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