Best ever Staff Friends and Family Test results


Posted on Thursday 26 May 2016
Staff have given the Trust its best ever scores.

Staff have given the Trust its best ever scores.

Staff have given the Trust its best ever scores in the latest quarterly Staff Friends and Family Test results.

  • 94% of staff are ‘likely’ or ‘very likely’ to recommend the Trust as a place to be treated – much higher than the national average of 79%
  • 79% are ‘likely’ or ‘very likely’ to recommend the Trust as a place to work – much higher than the national average of 62%
  • 93% feel able to speak up if they have a concern about patient safety or their working environment.

These are the Trust’s best ever results. More than 1,300 staff completed the survey which was carried out in March.

The Staff Friends and Family Test is a national survey which allows staff to feed back about their experience of working in the NHS and its services.

The national results were published today (Thursday 26 May) by NHS England.

Ann Macintyre, Director of Workforce, says: “I am delighted that staff have given the Trust its best ever Staff Friends and Family Test results. They reflect what our staff think about the services we provide and how they feel about working here.

“We also asked staff about whether they feel able to speak up about concerns they have, and I am pleased that 93% of staff said they would feel able to do this.

“The Staff Friends and Family Test and the Staff Survey are important indicators of engagement in our workforce, and I encourage all staff to take the opportunity to have their say so that we can make meaningful improvements to working lives.”

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