Overview

Acute oncology

We provide assessment and advice for cancer patients who have severe symptoms or start feeling unwell.

We work with your cancer team to make sure you can get the right support when you need it.

Our experienced team includes consultant oncologicsts and haematologists, advanced nurse practitioners and clinical nurse specialists (CNS).

We provide telephone support 24 hours a day, 7 days a week. A specially trained operator will answer your call. They'll take details of your symptoms and contact a clinical nurse specialist to call you back.

Our clinical team can provide advice on managing symptoms. They may invite you for a face-to-face assessment at our Cancer Centre.

We're not a walk-in or emergency service.

We work as part of the South East London Cancer Alliance (SELCA) acute oncology service group and Guy's Cancer Academy.

Health information

We've produced videos showing:

Macmillan Cancer Support provides:

Cancer Research UK provides information and support about cancer and treatments. Publications are available and their website has information on specific cancers.

National Institute for Health and Clinical Excellence (NICE) provides guidance for patients and carers about treatments and healthcare.

Our consultants

Spyros Gennatas, lead consultant

Michael Flynn, nurse consultant and deputy lead

Julien DeNaurois

Justin Mencel

Lydia Pascal

Robert Urwin

Last updated: November 2023

Contact us

Clinical support

Phone: 020 7188 3754, for assessment and advice 24 hours a day, 7 days a week

Our customer service operator will arrange a call back from a clinical nurse specialist.

Address: Acute oncology assessment unit (AOAU), level C, Cancer Centre at Guy's, Great Maze Pond, London SE1 9RT

We're open from Monday to Friday, 9:30am to 8pm. Last patient attendance is at 4pm.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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