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Your first pain management appointment

Helping people with ongoing pain reach their goals

Coronavirus: pain service update

In response to the coronavirus (COVID-19) outbreak, please read our advice and information before sending any referrals.


  • INPUT Pain Management Unit
    Ground floor, Gassiot House
    St Thomas’ Hospital
    Westminster Bridge Road
    London SE1 7EH

    Tel: 020 7188 3255
    Fax: 020 7188 4719

    Map to the INPUT Pain Unit (PDF).

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Directions: you will find the INPUT Pain Management Unit in Gassiot House, a seven-storey building near to the main hospital entrance. Our building is directly across the river from Big Ben.

Changing or cancelling an appointment

Please contact the INPUT Pain Management Unit on 020 7188 3255 if you are not able to attend your appointment.

Please tell us as soon as possible so that we can give your appointment to another patient.

What to expect at your appointment

You will see a physiotherapist and a psychologist who will assess whether one of our pain management programmes is suitable for you, or whether another service is more suitable for your needs.

Wherever possible, we will make a clear plan about what will happen next together with you at your appointment. After your appointment, we will write to yourself, your GP and your referrer with a summary of the appointment and plan.

Please allow up to two hours for the appointment and please arrive promptly. Please bring with you a list of any medication or herbal remedies you are taking. If you require glasses for reading, please bring them with you. 

Students and observers

As this is a teaching hospital, students or observers may be present at your appointment.

Please let us know if you do not want them to be present or involved in your care. It will not affect your care in any way.

Students supervised by qualified staff might be involved in your care. It is valuable training for students and does not affect the quality of your treatment in any way, but please tell us if you do not want them to be present or involved. We will always respect your wishes.