How to get an appointment

Please ask your dentist to refer you.

Changing or cancelling your appointment

Phone: 020 7188 1787

Email: [email protected]

You can change or cancel your appointment up to 24 hours before your appointment date. Please give as much notice as possible. This is so we can offer cancelled appointments to other people.

We may discharge you back to your dentist if you do not:

  • come to your appointment
  • give at least 24 hours' notice to cancel an appointment

Before your appointment

Please arrive 15 minutes before your appointment time.

Please bring:

  • a list of medicines you take
  • results of your latest blood tests

Our language support page has information about how to book an interpreter for your appointment.

During your appointment

Your first appointment is an assessment appointment.

We are a teaching hospital and students may be involved in your care. All students are supervised.

At the appointment we'll take your medical and social history and discuss your gum problem.

We'll examine your mouth. This includes checking your gums and teeth to assess inflammation and if you have any gum pockets (openings between your gums and teeth).

You may also need to have X-rays.

We may ask you to provide some samples as part of a Biobank, such as saliva spit or plaque scraped from your teeth. The Biobank samples are for investigating why some people are prone to specific types of gum diseases. Participation in the Biobank is optional.

We'll discuss with you:

  • what the problem is and what it is likely to lead to
  • treatment options

After your appointment

We may offer you gum treatment or gum surgery at our hospital.

If we can not offer you treatment, we'll send a treatment plan to your dentist.

Treatment may also be offered as part of a research trial. 

Contact us

For more information, please contact us.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

Is this page useful?