Appointments

Your appointment

We offer face-to-face appointments.

How to get an appointment

Your GP or local hospital can refer you.

Changing or cancelling your appointment

• Phone: 020 7188 2443
• Email: [email protected]

If you do not attend your appointment, we'll call you to find why and offer another appointment. If you do not attend your appointment for a second time, we'll discharge you back to the doctor who referred you.

Before your appointment

Please arrive 15 minutes before your appointment time. We'll ask you for a urine sample and flow test before your clinic appointment.

During your appointment

You'll see a urology consultant or urology nurse specialist.

First appointments are usually face-to-face and last 30 to 45 minutes. This may include investigations such as:

• urine flow test
• ultrasound scan 
• flexible cystoscopic examination of the bladder under local anaesthetic

Follow-up appointments usually take 10 to 15 minutes and may be face-to face or by phone.

We're a teaching hospital. Sometimes medical students may be present at your appointment. Please let a member of staff know if you would prefer students not to be there. This will not affect your care.

After your appointment

We'll send a letter to the doctor who referred you. We'll send a copy of this letter to you and your GP.

We'll put together a treatment plan for you if you need one. We'll arrange any follow-up appointments you may need.