Severe eczema

How to get an appointment

You can ask your GP or other health professional to refer you.

Changing or cancelling your appointment

Phone: 020 7188 0844 or 020 7188 8884

Before your appointment

Please bring a list of:

  • investigations or treatments you have already had for your eczema
  • all medicines you take, for your eczema and any other condition
  • any allergies you have
  • infections you have had, including chickenpox
  • any vaccinations you have received
  • the names and contact details for any specialists you see for your eczema or any other condition for which you receive hospital care
  • any questions that you have

During your appointment

Your first appointment may take up to 3 hours.

When you arrive we'll ask you to complete questionnaires about your eczema and how it affects your life. This information will transfer automatically and confidentially to your electronic patient record. We'll look at your answers during your appointment and may ask some more questions.

A clinic nurse may:

  • record your blood pressure
  • weigh you
  • ask you to provide a urine sample

You'll be seen by one of our medical dermatology team. You'll either see one of our senior consultants or we'll discuss your case with them after your appointment. 

You may see some or all of:

  • a clinical nurse specialist to discuss treatment plans and provide advice and guidance
  • our team psychologist for support with psychological distress related to eczema
  • our consultant allergist and clinical nurse specialist in allergy to test for related allergies
  • a member of our clinical research team

We'll ask you questions about:

  • your eczema
  • other allergies or medical problems you have
  • previous and current treatments you're receiving
  • how your condition affects you
  • your main concerns and goals 

We'll examine your skin with your permission. A chaperone is always available. 

We may need to do some tests during the appointment, such as blood tests or skin swabs.

We'll develop an investigation and treatment plan with you.

We're a teaching hospital and sometimes students or other health professionals will be in the clinic. We'll ask you if you're happy for them to be at your appointment. It will not affect your care if you prefer not to have them there.

After your appointment

We'll send a letter to you and your local health team summarising your visit. Please tell us if you do not want to receive a copy.

We'll arrange a follow-up appointment and further investigations if you need them.

We'll give you contact details for our clinical nurse specialist team and a treatment plan.

Last updated: January 2024

Contact us

For more information, please contact us.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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