Coronavirus: sexual health service update
Due to increased demand on the hospital because of the coronavirus (COVID-19) pandemic we are having to make significant changes to our services. Unfortunately, some appointments are cancelled or postponed after clinical review. This includes most of our face-to-face appointments. We are also not offering a walk-in service.
Please read our advice and information before attending the service.
Our clinics
Your clinic visit
-
What services we provide
- Check-ups for sexually transmitted infections (STIs)
- Treatment for infections
- HIV testing (including one minute tests)
- Sexual health counselling and psychotherapy
- Contraception (including emergency contraception)
- Pregnancy advice
- Free condoms and lubricants
- Referrals to other services and agencies
- General sexual health walk-in service – in response to the coronavirus (COVID-19) outbreak, we no longer offer a walk-in service. We offer a telephone helpline seven days a week. Please call us on 020 7188 7707. We will offer patients who meet certain criteria either a face-to-face appointment in clinic, or a telephone call from a clinician. The number of appointment slots varies daily depending on staffing.
-
What to expect at your appointment
In response to the coronavirus (COVID-19) outbreak, we no longer offer a walk-in service.
We offer a telephone helpline seven days a week. Please call us on 020 7188 7707. We will offer patients who meet certain criteria either a face-to-face appointment in clinic, or a telephone call from a clinician.
The number of appointment slots varies daily depending on staffing
Sexual health centres are the most confidential part of the NHS. Notes are kept separately from hospital medical records, and GP records, and usually cannot be accessed without the patients’ agreement.
We will need some contact details in order to be able to let you know your results or ask you to return for treatment.
-
After your appointment
If any of the tests that you have had are positive, you will be contacted by phone or text within two weeks.
If you have any concerns about your results, please call the results line on 020 7188 8726. This line is open between 11am and 1pm Monday, Tuesday, Thursday and Friday. It is closed on Wednesdays.
Contact us
Burrell Street clinic
Tel: 020 7188 6666
Streatham Hill Health Centre and Walworth Road clinic
Tel: 020 7188 7707
Online booking service
Our online booking service is currently suspended.