Urology one-stop clinic

How to get an appointment

You need to be referred to the clinic by your doctor, nurse or GP. We do not accept self-referrals. We'll try to see you within a few weeks of receiving a referral letter.

Before your appointment

Please allow enough time for your appointment. You might be in the clinic for 3 or 4 hours, depending on the number of tests that you need to diagnose your problem.

We advise you to wear trousers or a skirt rather than a dress, to avoid having to take all of your clothes off during an examination or test.

We'll let you know by letter is you need to come to the hospital before your appointment to have a blood test or urine sample.

Please bring:

  • a list of current medications (including those prescribed by your GP, medication you have bought yourself, or alternative medication, such as herbal remedies)
  • any relevant letters if you've been referred from another hospital
  • a book or magazine if the clinic is busy

During your appointment

People are seen in order of their appointment time. Please try to arrive no more than 10 minutes before your appointment. Arriving early will not mean that you are seen early.

We'll ask you to complete a short questionnaire about your symptoms.

Most people attending the clinic will be asked to give a urine sample. You do not need to arrive with a full bladder but you may wish to bring a drink if you think that would help you to give a sample.

You may need some tests during your visit, as well as an appointment with the consultant or registrar. This usually means some waiting.

You might be in the clinic for up to 1 hour and 15 minutes before seeing the doctor.

We'll keep you informed about waiting times at regular intervals. Please speak to the clinic receptionist if you need more information or have any concerns about waiting times.

Food and drink

Water is available in the clinic and there’s a vending machine where you can buy hot drinks. Pease bring any food or snacks with you.

There are also shops and cafes in the hospital where you can buy refreshments. If you decide to leave the clinic, please let the receptionist know (and leave your mobile number if possible) so that you do not miss your appointment.

After your appointment

At the end of your consultation we will ask if you would like to wait for a copy of the letter that will be sent to your GP confirming what the doctor has said and found during your consultation.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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