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Our services are open and safe to attend – we are here to help

Information for patients needing to access our services

Patients and visitors

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If you require urgent or emergency care, or have an appointment with us, please attend as normal unless you have been instructed otherwise by your clinical team.

If you are a patient with a long-term condition please do keep in touch with your clinical team. Please see our services section where more information is available, including the best way to contact us, which may include by email or telephone.

If you need urgent help

You can call NHS 111 first, access GP services, or call 999 in a medical emergency if you or your family require urgent help.

Our emergency department (A&E) is open 24 hours a day, seven days a week at St Thomas’ Hospital.

Our specialist children's emergency department, which is part of the emergency floor at St Thomas' Hospital, is open 24 hours a day, seven days a week.

Our urgent care centre at Guy’s Hospital is open and can provide help with minor injuries and urgent medical problems.

We aim to give you the best possible care, in a clean and safe environment and place great importance on reducing the risk of infection to you and our staff.