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Our hospitals and community services are open - we are here to help


Our hospitals and community sites

We have worked with AccessAble to produce access guides for most of our departments, wards and services at Guy's Hospital, St Thomas' Hospital, our community services and Evelina London Children's Hospital.

AccessAble, click for accessibility information Patients, visitors and staff can use the guide to find a whole range of accessibility information, such as where a department is located in relation to the main entrance, where car parking spaces are located, whether there are lifts to access other floors, whether a hearing loop is fitted at reception, information about accessible toilets and much more.

The guides are available online at the AccessAble website for:

Our website

We aim to make this website as easy to use and understand as possible. We want visitors with disabilities to be able to gain the same benefit from using our website as those who are able-bodied.

Downloadable documents

We provide downloadable documents in a variety of formats. The most common are PDF and Word.

Most computers already have the software to open these document formats. If you cannot open PDF documents, download Acrobat Reader

Saving documents to your computer

If you have a PC, right-click on the link to the document. If you use an Apple Mac, hold down the mouse button over the link. In both cases, a popup menu will then appear.

From the menu click on 'Save target as'. You will then be asked to choose a folder on your computer where you can save the document.

Documents in a different format or language

If you have a learning disability or need any of the documents on this website in a different format or language, please contact us and we will send them to you.

Changing the text size

You can do this through your browser browser settings. See the links below for help.

General browser accessibility 

You can change your browser or computer settings to improve accessibility in general when you are viewing websites: 

What we do to help you

  • The design of the website is consistent to help you find your way around. Every page has a top level navigation bar, search function and breadcrumb bar (under the top level navigation, to help you see where you are in relation to the homepage).
  • All of our images contain alternative text (alt text), for people using screen readers or text-only browsers.
  • We make sure that our links make sense out of context. This is important for screen readers for example, where links can be displayed as a list.
  • We use headers and bullet points to help you to scan the information on our pages.
  • We try to make sure that all our information is easy to read. Where medical terms are included, they are explained in plain English.
  • We provide transcripts (text versions) of our videos.

Our compliance

The site aims to be compliant with W3C/WAI's Web Content Accessibility Guidelines 2.1, Conformance Level "Double-A". We periodically review our pages to check this.

If you have problems using any part of our site please let the web team know so that we can investigate the problem.