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Our quality story

Ensuring privacy and dignity

We know privacy and dignity are important to patients, and that many want to be cared for in areas where there are only male or female patients – this is often referred to as same sex accommodation.

Most areas of our hospitals are required to meet detailed standards, although these do not apply in specialist areas such as intensive care. 

What's the standard?

Most wards will care for both male and female patients, but the toilets and bathrooms will be designated for men or women – and you should not need to walk past patients of the opposite sex to get to these facilities.

How are we doing?

Our staff work hard to ensure that we meet these requirements and that we maintain the dignity and privacy of patients at all times.

Our recent performance:

  • December 2019 – we failed to meet the standard twice
  • November – we failed to meet the standard 19 times
  • October – we failed to meet the standard 26 times.

Help us improve our services by telling us what you think about the care you receive. Often the easiest way to do this is to tell a member of staff involved in your care – ask to speak to the person in charge, usually a senior nurse or doctor.

Find out more

Eliminating mixed sex accommodation: our declaration of compliance (PDF 24Kb) – read more about our commitment to making sure patients don't share sleeping accommodation with members of the opposite sex.

Got a question?

If you have a question about or comment on this information, please contact the communications team at

We failed to meet the standard for same sex accommodation in December 2019.

Give us your feedback

Give us your feedback

We're keen to hear your comments about your hospital stay so that we can improve our services and care.

Before you leave hospital, we will ask you to complete a patient feedback questionnaire. If it is an electronic questionnaire, a
member of staff can help you fill it in. You can also complete an online questionnaire after you have left hospital.

Page last updated: February 4 2020