Contact us

More in this section

• Contact us
• Feedback
• Our CARE awards
• Useful links
• Social media

Coronovirus update and advice

Read our latest advice on coronavirus (COVID-19) including changes to appointments, visiting arrangements and how you can continue to access our services.

Telephone number

Our telephone number is: 020 7188 7188

Where to find us

Patient Advice and Liaison Service (PALS)

The Patient Advice and Liaison Service (PALS) offers you support, information and assistance.

• Tel: 020 7188 8801
• Email: pals@gstt.nhs.uk.

What do you want to do?

We want to make it as easy as possible for you to contact us.

Contacting departments and services

• Ward contacts
• Department/clinic contacts
• Appointments - make, change or cancel your appointment

Join us

• Become a member
• Become a volunteer
• Find a job, work experience or apprenticeships

Give us your feedback

• Contact our Patient Advice and Liaison Service (PALS) 
• Complete a survey online
• Questions, comments and compliments
• Making a complaint
• Report a problem with our website

Request information

• Freedom of information request
• Health records access request
• Media enquiry

Useful links

• Getting here 
• Maps
• Transport for London
• National Rail

Social media

Our Twitter page

Follow us on Facebook

View our You Tube videos

Go to a full list of our social media channels.

We are smoke-free

Guy’s and St Thomas’ are no smoking hospitals. You are not allowed to smoke or use e-cigarettes on Trust property, including outside areas.

For help giving up smoking, please speak to your healthcare professional, or call the Trust stop smoking service on 020 7188 0995, or call the NHS Smoking Helpline on 0800 169 0169.

Access guide

AccessAble, accessibility information  about Guy's and St Thomas' Hospital.