Make a complaint - online form

Contact our complaints department

If you would like to make a complaint about our services or the care you or a relative/friend have received in our hospitals or community services, please:

  • call us – 020 7188 3514
  • email us –
  • write to us – Complaints Department, 2nd Floor Tabard House, Guy's Hospital, Great Maze Pond London SE1 9RT.

You can also use the form below to send us your information. However, please note that:

  • messages sent using this form will be seen by a number of different staff
  • this form is not sent over a secure network.

Complete our online form

Fields marked with * are required information.


More information about making a complaint

For more information about making a complaint, see Concerns and complaints - how to get help.