We provide community health services in a variety of locations to bring hospital care closer to you. The services we provide at this location are listed below.
Location
About
Based in Crystal Palace, between the over land stations of Crystal Palace and Gipsy Hill, we provide specialist regional outpatient services for children and adults who need buggies and wheelchairs, assistive communication aids, orthotics, prosthetics (for arms and legs) and counselling. Patients are visited in their home or work environment as appropriate. Some of our services also assess patients at specialist ward rounds and clinics across the region. Many of the pieces of equipment or devices we provide are ‘made to measure’ and we have specialist workshops, technicians and rehabilitation engineers to help with our service provision.
Community services provided
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What to do if you have not received your appointment yet
Please call the team you are expecting an appointment with, leaving your name and contact phone number. The team will endeavour to call you back as soon as possible.
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How to change or cancel your appointment
Please call the team you have an appointment with and inform them that you are unable to attend. It is useful for us to know why you cannot attend, as this will help us when rebooking your appointment.
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What you should bring to your appointment
Please bring suitable clothing which are loose and easy to put on/remove.
You may wish to wear shorts and a t-shirt or bring them with you to change into.
The Women’s Royal Voluntary Service (WRVS) sells sandwiches and drinks. Opening hours vary. We advise you to bring any food, drink or medication you may require during your appointment, as you may be at the centre for a long time.
If you are diabetic, please bring your sugar level monitoring kit with you.
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What to expect at your appointment
You may see one member of staff but sometimes you will benefit from seeing other members of staff within the same appointment. This is to make sure you get the right care and treatment.
The team consists of a consultant, physiotherapists, occupational therapists, counsellors and prosthetists, Wheelchair Technicians, Rehabilitation Engineers. We work closely with the inpatient amputee rehabilitation unit (ARU.
Each appointment is different but the staff member seeing you will carry out an assessment before any treatment begins. You will have the opportunity to discuss what your aims and expectations are and set goals with the staff. The number of appointments you need and how often they will be will vary from patient to patient.
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After your appointment
You may see one member of staff but sometimes you will benefit from seeing other members of staff within the same appointment. This is to make sure you get the right care and treatment.
The team consists of a consultant, physiotherapists, occupational therapists, counsellors and prosthetists, wheelchair technicians, rehabilitation engineers. We work closely with the inpatient amputee rehabilitation unit (ARU).
Each appointment is different but the staff member seeing you will carry out an assessment before any treatment begins. You will have the opportunity to discuss what your aims and expectations are and set goals with the staff. The number of appointments you need and how often they will be will vary from patient to patient.
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Useful websites and organisations