Emergency (acute) dental care

How to get an appointment

Please call NHS 111.

A dental nurse will assess you over the phone and can offer you an appointment if needed.

If you turn up without an appointment from NHS 111 we won't be able to see you.

If you live outside of London, we cannot offer you an appointment. If you live in London, your appointment might be at a different urgent dental care centre.

During your appointment

When you arrive, please go to the reception desk to book in.

We aim to see you as soon as possible. In most cases we see people in the order they arrive. Sometimes we need to prioritise urgent cases. Please ask a member of reception staff how long your estimated wait is.

During your visit we’ll examine your face and mouth. We may ask you to have X-rays and other tests.

We’ll aim to answer your questions and give guidance on any further treatment you might need.

The treatment provided is often temporary. Normally you'll return to your dentist for completion of treatment.

We're part of King's College Dental Institute, a teaching facility for dental students and other members of the dental team. Dental students supervised by experienced senior dentists provide treatment at our clinic.

If you would prefer to see a specialist, your GP or local dentist needs to organise this. They'll refer you to see specialist dental staff in other departments of the dental hospital. We might not be able to accept your referral.

After your appointment

If you need treatment and it's suitable for our undergraduate student dentists, we'll offer you a further assessment.

Find out how you can self-refer for dental treatment by undergraduate students

If our dental students cannot treat you, your local dentist or doctor will need to refer you to a specialist in a different part of the dental hospital.

Contact us

For more information, please contact us.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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