Phone: 020 7188 2441
How to find us
4th floor, Borough Wing
Great Maze Pond
London SE1 9RT
Map to Florence ward (PDF 1.78MB)
Turn right at Guy's Hospital main reception into Borough Wing. Take the lift to the 4th floor and follow signs to Florence ward.
Speak to the nurse-in-charge for up-to-date information on visiting.
Our visiting adults inpatient wards page has further information about visiting patients.
Your stay on Florence ward
We are a urology ward. There are 26 beds.
Our welcome pack
To help make your stay as comfortable as possible, we can give you toiletries if you need them.
We'll give you a welcome booklet telling you:
- what to expect during your stay
- what will happen on the day you are ready to leave hospital
When you come into hospital, you will be under the care of a consultant and a team of doctors. Your team will see you every morning during their ward rounds, which usually start at 8am. The meeting your ward team page has more information about the general ward routine.
There will be a new team of nurses at the start of every nursing shift. If you have any questions or problems, please talk to a member of the nursing team.
All staff caring for you will introduce themselves and wear an ID badge.
Meals will be brought to your bedside. Mealtimes are:
- breakfast, 8.30am
- lunch, midday
- dinner, 6pm
You can choose your lunch and dinner each day. Your options include:
- soft diet
If you have any other dietary needs, please tell ward staff as early as possible during your stay.
We have a protected mealtime policy between:
- midday and 12.30pm
- 6pm and 6.30pm
This is so you can eat your meals without interruption. Visitors can stay with you if you need their help to eat or drink.
Hot drinks are available at all times. They are free for patients. We ask visitors to make a small donation.
We also provide mid-morning and mid-afternoon snacks. Our meals page has more information.
Using your mobile phone
You can use your mobile phone on the ward. Please respect other patients while using it, especially when they are asleep. Please make sure that it is kept on silent at all times
Facilities on the ward
There is a day room for you and your visitors to use.
There is a television, radio and phone service at your hospital bed.
Tell us what you think
We hope your stay is as pleasant as possible. If you or your visitors have a question or concern, please