Florence Ward

Information for patients staying on the ward and their visitors


Directions: from the main entrance, turn right at main reception and enter Borough Wing. Take the lift to the 4th floor and follow signs to Florence Ward.

Florence Ward specialises in looking after people who need surgery for urological conditions. It is for male patients only.

General information

Number of beds: 26

Information for visitors

  • Visiting hours are 2pm-8pm, with no more than two visitors per patient at one time.
  • To reduce the risk of infection, please do not sit on the beds or bring young children with you. 

Your care on Florence Ward

Our welcome pack

We provide more information about your stay in our welcome pack. This contains a welcome booklet, which explains what to expect during your stay and what will happen on the day you are ready to leave hospital.

It also includes things to help make your stay as comfortable as possible, such as ear plugs, an eye mask, hand wipes, toothpaste, a toothbrush and non-slip socks.

Ward rounds

When you are admitted to the ward, one of the urology consultants will take responsibility for your medical care and co-ordinate the team looking after you. A member of the team will see you every day while you are in hospital, except at the weekend, when one of the other urological teams may be responsible for your care.

If you would like to speak to the nurse in charge or the matron during your stay, please ask the nurses caring for you to organise this.

The meeting your ward team page gives more information about the general ward routine.


  • Breakfast: 8.30am
  • Lunch: 12 noon
  • Dinner: 6pm.

We have a 'protected mealtime' policy between 12 noon-12.30pm and 6-6.30pm so you can eat without being interrupted.

Hot drinks are available from the tea trolley in the kitchen. This is free for patients, but we ask visitors to make a small donation. Our catering assistant will also do a tea round in the morning and in the afternoon.

See our meals page for more information.

Facilities on the ward

There is a day room for you and your visitors to use. Please respect the area and keep it clean.

The Hospedia (formerly patientline) service by your bed offers a radio that you can use for free and a television, which you have to pay for. It also offers a telephone.

Tell us what you think

We hope your stay is as pleasant as possible. If you or any of your visitors have a question or compliment or concern, please:


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