Read our latest advice on Coronavirus (COVID-19)


Our services are open and safe to attend - we are here to help

Coronavirus and wheelchair service: frequently asked questions

Information for patients 

Wheelchair and specialist seating community service

Frequently asked questions

Please see some answers to common questions we have received during the coronavirus (COVID-19) pandemic.

  • I have been referred to the service but I have not heard anything

    Please call us on 020 3049 7760 to check to see that we have received your referral.

  • I am worried that I might have coronavirus (COVID-19)

    Please call NHS 111 for advice. 

  • I have an appointment soon and I have not heard from you

    We are attempting to contact all patients in advance of your appointment to cancel unless urgent. If you require any further information please call 020 3049 7760.

  • I have symptoms that I am worried about

    If the symptoms are related to the condition for which we are seeing and you need specific clinical advice from our team please call 020 3049 7760.

  • I need an urgent repair to my wheelchair

    Anyone requiring urgent or emergency repairs to their wheelchair please call the wheelchair maintenance service on 0203 299 7690

  • I am worried that I have or may be developing a pressure sore

    Please call us on 020 3049 7760 to discuss with one of the clinical team.

  • I feel uncomfortable sitting in my wheelchair

    Please call us on 0203 049 7760 to discuss with one of the clinical team.