Frequently asked questions
Please see some answers to common questions we have received during the coronavirus (COVID-19) pandemic.
I have been referred to the service but I have not heard anything
Please call us on 020 3049 7760 to check to see that we have received your referral.
I am worried that I might have coronavirus (COVID-19)
Please call NHS 111 for advice.
I have an appointment soon and I have not heard from you
We are attempting to contact all patients in advance of your appointment to cancel unless urgent. If you require any further information please call 020 3049 7760.
I have symptoms that I am worried about
If the symptoms are related to the condition for which we are seeing and you need specific clinical advice from our team please call 020 3049 7760.
I need an urgent repair to my wheelchair
Anyone requiring urgent or emergency repairs to their wheelchair please call the wheelchair maintenance service on 0203 299 7690
I am worried that I have or may be developing a pressure sore
Please call us on 020 3049 7760 to discuss with one of the clinical team.
I feel uncomfortable sitting in my wheelchair
Please call us on 0203 049 7760 to discuss with one of the clinical team.