Wound care and pressure ulcers

How to get an appointment

We accept referrals from:

  • GPs
  • district nurses
  • nurse practitioners

We do not usually accept self-referrals. If you're not under the care of a health professional and need further information, please contact us.

One we have your referral, we'll contact the referrer and arrange a joint visit with them at your:

  • home address, or
  • GP practice

If you've been referred to the wound advisory clinic, we'll send you a letter with the next available appointment.

Cancelling or changing your appointment

Phone: 020 3049 8855

Before your appointment


  • wear loose or easy to remove clothes in the area of any of your wounds
  • wear shoes that allow us to apply bandages if you have a leg wound
  • bring a list of your medicines and dressings

During your appointment

Please allow up to 1 hour for your first appointment with a tissue viability nurse. This is for an initial assessment of your wound or ulcer.

Follow-up appointments may take less time, depending on how serious your wound is.

At your appointment, we'll assess your skin.

In the wound advisory clinic, we'll wash your legs. You may also have an ultrasound of your legs.

We'll ask you questions before giving you the best treatment and advice.

After your appointment

We'll give you information about your condition, including self-care advice and leaflets.

If you were referred by your GP, we'll write to them with details about your appointment and treatment plan.

We'll also give you details of who to contact if you have any problems.

If you have any questions, please contact the community tissue viability team.

Last updated: September 2023

Contact us

For more information, please contact us.

Do you have any comments or concerns about your care?

Contact our Patient Advice and Liaison Service (PALS)

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