Read our latest advice on Coronavirus (COVID-19)

Our services are open and safe to attend – we are here to help

Coming for your surgery or outpatient appointment

Patients and visitors

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In response to the coronavirus (COVID-19) pandemic, we have made significant changes to how we deliver our services in order to help protect our patients, visitors and staff. We will continue to update our website with the latest information.

Coming for your surgery or appointment

If your clinical team have invited you to come into one of our hospitals or community sites for an outpatient appointment or surgery, it is important that you attend. Please see our visiting restrictions for accompanying adult patients.

  • Having surgery

    Coronavirus (COVID-19) has changed the way we work. We are using a number of different hospitals in the area alongside St Thomas' and Guy's Hospital. The hospitals you may be seen at are:

    You may also see a different clinician or surgeon for your treatment. We may need to change your appointment or surgery date but we will always give you as much notice as possible.


    There are a number of ways we are keeping you safe when you come for your surgery. Before coming to hospital for your operation you will need to self-isolate and we will contact you to tell you how long for. Please read our self-isolation guidance for surgery patient information leaflet (PDF 282Kb).

    There are a number of organisations in your area that offer help to residents who are self-isolating. Please contact your local council for a list of volunteer organisations or visit the NHS volunteer responders programme website for more information.

    Before surgery

    Before surgery you will need to have an assessment with a hospital specialist. This will be by telephone, video or a face-to-face appointment in the hospital. You will also need to have a COVID-19 swab test. This may be a self-swab test which you will be sent. We will also arrange delivery of the test back to the hospital. Please watch the 'How to take a coronavirus self-test swab' video on YouTube. Alternatively, you may be offered a test that you have on the day of admission, or a nurse may take your swab should you need help. We will contact you and explain which type of test you will need.

    Leaving hospital after your surgery

    A friend, carer or family member can collect you from the entrance of the hospital when you are leaving hospital. If you need help to get to the entrance to meet them, one of our porters or nursing staff will help you.

    If you need hospital transport to get home, your clinical team will help you arrange this.

    You will be given a paper summary of the care you have received with us, the results of any tests you have had, and any medication you have been prescribed. It may also contain isolation guidelines. We will send a copy of your summary to your GP. Your GP will be able to give you any further prescriptions of medication you may need. Please contact your GP before your medication runs out and ask for a new prescription.

    Please see our frequently asked questions if you are coming for surgery.

Important: please do not come to our hospitals if you have symptoms

Please do not come to the hospital or a community site if you have coronavirus symptoms.

NHS advice is to stay at home for seven days and not to go to a GP surgery, pharmacy or hospital. If anyone in your household is showing symptoms, you should remain at home for 14 days from the day the first person got symptoms.

Use the NHS 111 online coronavirus service if: 

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days.

Visit the NHS coronavirus site for all the latest information.