Questions, comments and compliments

Patients and visitors

More in this section

• Coronavirus
  • Coronavirus
  • Staying safe in our hospitals and community sites
  • Frequently asked questions
  • Vaccination for coronavirus
  • Information for patients needing to access our services
  • Your surgery or outpatient appointment
  • Visiting patients
  • Coronavirus service updates
  • Contact the PALS team for help
  • Media statement
  • Keep up to date with the latest news
• Patients and visitors
• Your feedback
  • Your feedback
  • Speak to a member of staff
  • Complete a survey online
  • Talk to our PALS team
  • Making a complaint
  • Questions, comments and compliments
  • Nominate staff for a CARE award
• At the hospitals
  • Finding your way around
  • Useful facilities at Guy's
  • Useful facilities at St Thomas'
  • MediCinema
  • Guy's and St Thomas' day nursery
    • About us
    • Fees
    • Apply
• Getting here
  • Helping you plan your journey
  • Getting to St Thomas'
  • Getting to Guy's
  • Cancer Centre at Guy's
  • Travel between the hospitals
  • Help with travel
  • Parking
  • Getting to our community services
  • Getting to the Education Centre
• Patients
  • Why choose us?
  • Making a complaint
  • About your care
    • Help and advice
    • Our consent policy
    • Patient Advice and Liaison Service (PALS)
    • Nursing and midwifery staff - meet the team
    • Your health records
    • DrDoctor
      • Appointment reminder service
      • Digital letters service
    • Language support
      • Overview
      • Need an interpreter?
  • Making, changing or cancelling appointments
  • Outpatient appointments
    • Face-to-face appointment
    • Telephone consultation
    • Video consultation
    • NHS e-Referral Service
  • Eligibility for free NHS treatment
  • Patient leaflets
    • Overview
    • Patient leaflets listed by department
    • A-Z of patient leaflets by title
    • Trusted health information
    • Being accessible and inclusive
  • Your inpatient stay
    • Before you leave home
    • Your treatment
    • Your medicines
    • Frequently asked questions
    • Leaving hospital
    • Your ward
      • Settling into your ward
      • Information for visitors
      • Television, radio and phones
      • Meeting your ward team
      • Your meals
  • Carers
  • No smoking policy
  • Organ donation
• Reducing infections
  • Infection prevention and control
  • Patient leaflets
  • Healthcare associated infections
  • Washing your hands
  • Measles
• Visiting
  • Information for visitors
  • Our wards
  • Hospital accommodation
  • Smoking restrictions at our hospitals
• Easy read

There are lots of ways you can give us feedback. If you’ve got a question you would like to ask or a comment you would like to make about our services or the care we provide, please use one of our online forms.

If you wish to make a complaint to Guy’s and St Thomas’ NHS Foundation Trust please see making a complaint. If you have an enquiry about or on behalf of a particular patient please contact our PALS team.

What would you like to talk to us about?

• Questions, comments, or compliments about care
• Conference facilities at the Trust
• Information on medical conditions
• Information on NHS services
• Information on support groups or related issues
• Media enquiries and filming requests
• Overseas patients requesting treatment
• Request copies of publications
• Suggestions and comments for our Chief Executive
• Comments or problems with this website
• Supplier and order enquiries
• Research and development

General enquiries

For more general enquiries see also our contact us section.

Got a comment or suggestion for our Chief Executive?

Ian Abbs, Chief Medical Officer

Our Chief Executive is Ian Abbs. If you've got a comment or suggestion for Ian, complete our online form.