Speak to a member of staff

Patients and visitors

More in this section

• Coronavirus
  • Coronavirus
  • Staying safe in our hospitals and community sites
  • Frequently asked questions
  • Vaccination for coronavirus
  • Information for patients needing to access our services
  • Your surgery or outpatient appointment
  • Visiting patients
  • Coronavirus service updates
  • Contact the PALS team for help
  • Media statement
  • Keep up to date with the latest news
• Patients and visitors
• Your feedback
  • Your feedback
  • Speak to a member of staff
  • Complete a survey online
  • Talk to our PALS team
  • Making a complaint
  • Questions, comments and compliments
  • Listening to you
  • Nominate staff for a CARE award
• At the hospitals
  • Finding your way around
  • Useful facilities at Guy's
  • Useful facilities at St Thomas'
  • MediCinema
  • Guy's and St Thomas' day nursery
    • About us
    • Fees
    • Apply
• Getting here
  • Helping you plan your journey
  • Getting to St Thomas'
  • Getting to Guy's
  • Cancer Centre at Guy's
  • Travel between the hospitals
  • Help with travel
  • Parking
  • Getting to our community services
  • Getting to the Education Centre
• Patients
  • Why choose us?
  • Making a complaint
  • About your care
    • Help and advice
    • Our consent policy
    • Patient Advice and Liaison Service (PALS)
    • Nursing and midwifery staff - meet the team
    • Your health records
    • DrDoctor
      • Appointment reminder service
      • Digital letters service
    • Language support
      • Overview
      • Need an interpreter?
  • Making, changing or cancelling appointments
  • Outpatient appointments
    • Face-to-face appointment
    • Telephone consultation
    • Video consultation
    • NHS e-Referral Service
  • Eligibility for free NHS treatment
  • Patient leaflets
    • Overview
    • Patient leaflets listed by department
    • A-Z of patient leaflets by title
    • Trusted health information
    • Being accessible and inclusive
  • Your inpatient stay
    • Before you leave home
    • Your treatment
    • Your medicines
    • Frequently asked questions
    • Leaving hospital
    • Your ward
      • Settling into your ward
      • Information for visitors
      • Television, radio and phones
      • Meeting your ward team
      • Your meals
  • Carers
  • No smoking policy
  • Organ donation
• Reducing infections
  • Infection prevention and control
  • Patient leaflets
  • Healthcare associated infections
  • Washing your hands
  • Measles
• Visiting
  • Information for visitors
  • Our wards
  • Hospital accommodation
  • Smoking restrictions at our hospitals
• Easy read

Elderly care nurse and patientThe quickest and easiest way to give us your feedback is to speak to a member of staff caring for you/your relative or friend.

If you are staying in hospital, ask to speak to your matron or ward sister.

Fill in a comment card

We also have comment cards in most departments and wards. These are quick and easy to fill in. You can either give it to a member of staff or post it in one of the comment boxes around our hospitals. 

Meet the nursing team

The different grades of nursing staff at Guy’s and St Thomas’ wear different coloured uniforms. This helps you to recognise them more easily. Meet the team.