Sunflower lanyards
Our sunflower lanyards are for people who have a disability that you might not be able to see.
They are for people who want to let us know that they may need some extra help.
You can collect a lanyard from:
- our main receptions
- Patient Advice and Liaison Service (PALS) offices
- Knowledge and Information Centre, ground floor, North Wing, St Thomas' Hospital
What is a hidden disability?
A hidden disability is not always visible at first.
This could be, for example:
- sensory loss, including difficulty seeing or hearing
- a physical disability that may not be obvious
- autism
- a learning disability
- anxiety or any other mental health condition
Support
When you wear a lanyard, a member of staff may ask you if there's anything we can do to help you.
You're welcome to complete the card that comes with your lanyard to help us understand how we can support you better.
You might need help getting to your appointment or communicating with us, for example by using a hearing loop, interpreter or braille.
Your lanyard is yours to keep and you are welcome to wear it every time you are being cared for by us.
We understand that not everyone with a hidden disability requires extra support. Our sunflower lanyards are an easy way for you to let us know if you do.
Feedback
Tell us what you think of our sunflower lanyards by:
- completing our online survey, or
- contacting our Patient Advice and Liaison Service (PALS)
Last updated: March 2024